‍ ‍

Privacy Policy

Effective Date: 04/01/2026

Shield Force Windshield Repair LLC (“Shield Force,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us through our website, contact forms, scheduling tools, phone calls, emails, text messages, and related services.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Vehicle information

  • Fleet information

  • Service address or job location

  • Appointment details

  • Quote request details

  • Any other information you choose to provide to us

We may also collect limited technical information automatically when you visit our website, such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

  • Referring website or source

How We Use Your Information

We may use the information we collect to:

  • Respond to quote requests, service inquiries, and contact form submissions

  • Schedule appointments and provide services

  • Communicate with you about estimates, repairs, appointments, or customer service matters

  • Send service-related updates and follow-up communications

  • Send marketing or promotional communications, if permitted

  • Improve our website, services, and customer experience

  • Maintain business records

  • Protect our business and website from fraud, misuse, or unauthorized activity

  • Comply with legal obligations

Marketing Communications

If you provide your contact information, we may contact you regarding requested services, quotes, scheduling, promotions, newsletters, or other business-related communications.

You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send you service-related or transactional messages.

Calls and Text Messages

If you provide your phone number, Shield Force may contact you by phone or text regarding quotes, scheduling, appointment reminders, service updates, or follow-up communications.

By providing your phone number, you consent to receive these communications from Shield Force. Message and data rates may apply. You may request that we stop non-essential text communications at any time.

Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and better understand how visitors use the site.

You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the website.

How We Share Information

Shield Force does not sell your personal information.

We may share your information only as reasonably necessary in limited circumstances, including:

  • With service providers or vendors that help us operate our business or website

  • With scheduling, hosting, communications, payment, or analytics providers, if used

  • To comply with legal obligations or lawful requests

  • To protect our rights, property, safety, customers, or business operations

  • In connection with a business transfer, sale, reorganization, or merger, if applicable

Data Security

We take reasonable steps to protect the personal information we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but doing so may limit our ability to respond to your request or provide services.

To stop receiving marketing emails, use the unsubscribe link in the email or contact us directly.

To request updates or deletion of information you have submitted to us, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Changes to This Privacy Policy

Shield Force may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acknowledgment of those changes.

Contact Us

If you have any questions about this Privacy Policy or would like to contact us regarding your information, please contact: CONTAC US